FAQs

1. What type of hair do you offer?

We offer premium-quality raw and virgin hair in a variety of textures, including straight, body wave, deep wave, and curly.

2. How long does the hair last?

With proper care, our hair can last 2-3 years or longer. The lifespan depends on how well the hair is maintained.

3. Can the hair be dyed or bleached?

Yes, our hair is 100% human hair and can be dyed, bleached, or styled to your preference. We recommend consulting a professional stylist for the best results.

4. Do you accept returns or exchanges?

For hygiene and safety reasons, we do not accept returns or exchanges once the product has been opened or used. Please refer to our Return Policy for more details.

5. How long does shipping take?

Orders are typically processed within 1-3 business days. Shipping times vary by location and shipping method, but most orders arrive within 5-7 business days.

6. How do I maintain my hair extensions?

To keep your extensions looking beautiful:

Detangle gently before washing.

Use sulfate-free shampoo and conditioner.

 Avoid excessive heat styling and always use a heat protectant.

7. Do you offer wholesale or bulk pricing?

Yes! We offer wholesale pricing for bulk orders. Please contact us at StarHairBundles@gmail.com for more information.

8. How can I contact customer service?

You can reach us at StarHairBundles@gmail.com or through the contact form on our website. We’re happy to assist you!

9. Do you ship internationally?

Yes, we offer international shipping! Please note that delivery times and shipping costs may vary based on your location.

10. Can I cancel or modify my order?

Orders can be modified or canceled within 24 hours of purchase. After that, the order will be processed, and changes may not be possible.